Contact
Get in touch.
Business and partnership enquiries go by email. Anything about a competition, a claim or the community is fastest in Discord. Please read the section on casino account issues first — those cannot be resolved here.
01Business & partnerships
Sponsorships, partnership proposals, media, press or anything commercial:
Include what you are proposing and who you represent. Enquiries with no detail generally do not get a reply.
02Community & competition support
For questions about DP, the DGN League standings, weekly giveaway tickets, the Wager Race or a Slot Challenge claim, use Discord. It is monitored far more often than the inbox, and the moderators can usually answer immediately.
If you are querying a competition result, bring your Kick username, and for a Slot Challenge the replay link you submitted. See the Competition Rules for what qualifies.
03Casino account issues — read this first
DGN Zone cannot access, alter or resolve anything on your casino account. We are an independent community site, not an operator, and we have no visibility of your account.
Contact the casino or provider directly for: registration and login problems, identity or KYC verification, deposits, withdrawals and payment delays, bonuses, rakeback and promotional offers, account limits, closures, self-exclusion or responsible-gambling tools.
Their support team is the only route that can actually fix those. Messaging DGN Zone about them only adds delay.
The one thing we can help with is a DGN Zone competition — the League, giveaway tickets, the Wager Race standings we publish, or a Slot Challenge claim.
04What to expect
- DGN Zone is run by one person alongside a live streaming schedule. Email replies are not instant.
- Discord is the fastest route for anything competition-related.
- We will never ask you for your casino password, full payment details, or a one-time code. Anyone who does is not us.
- Prize contact is made through the channels listed here or in Discord — treat any other approach as suspect.
Gambling should stay entertainment. If it has stopped feeling that way, free and confidential help is available at GamblingCare.ie and BeGambleAware.org.